Privacy statement

SvM Addiction Consultant, located at Elisabeth Wolffstraat 44-1 1053TV Amsterdam, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Elisabeth Wolffstraat 44-1 1053TV Amsterdam

+31 6 42 55 97 37

Shelley van Minnen is the Data Protection Officer for SvM Addiction Consultant He/she can be reached at info@svmaddictionconsultant.com

Personal data we process

SvM Addiction Consultant processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

- First name and surname

- Phone number

- Email address

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@svmaddictionconsultant.com and we will delete this information.

For what purpose and on what basis we process personal data

SvM Addiction Consultant processes your personal data for the following purposes:

- Calling or emailing you if necessary to perform our services

- SvM Addiction Consultant also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

SvM Addiction Consultant makes #responsibility decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of SvM Addiction Consultant) being involved. SvM Addiction Consultant uses the following computer programmes or systems: #use_explanation

How long we keep personal data

SvM Addiction Consultant stores your personal data no longer than strictly necessary to realise the purposes for which your data are collected. We use the following retention periods for the following (categories of) personal data: #retention_period

Sharing personal data with third parties

SvM Addiction Consultant only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

SvM Addiction Consultant uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by SvM Addiction Consultant and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@svmaddictionconsultant.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. SvM Addiction Consultant would also like to inform you that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

SvM Addiction Consultant takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is nevertheless not properly secured or there are indications of abuse, please contact our customer service or via info@svmaddictionconsultant.com.